THE PORT TERMINAL
-THE Gulf Agency Co. terminal # 1, imports
-The Kaveh Marine Co. terminal # 2, imports, exports
-The Bonyad Barandaz Co. terminal # 3, imports
-The IRISL Container
-The Tidewater Co. Transit Silos, Special Bulk
-All cargo carrying vessels , must 48
hours prior to the arrival submit a copy of their cargo plan or manifest by
their agent or send in by an air mail to the destination port.
-The cargo plan for the grain
(wheat-grain-barley-vegetable oil) carrying vessels not necessary.
-The shipping agent 48 hours prior to
the arrival of the vessel , by letter must inform the destination port’s
authority of the following information :
-The name & nationality of vessel
-Five copies of the manifest and a
translated copy of the total cargo, also there must not be any discrepancy in
the manifest .If the cargo plan or the manifest have not been previously
submitted , the cargo plan must be submitted upon the arrival of the vessel.
-in case of any correction to the
manifest, the vessel’s captain must sign all the changes.
-All agents, at 9:00 a.m. on the day
prior to arrival of vessel, submit all necessary information for the proper
planning to the port’s operation department.
-The berth request form must be
submitted by the agent , 24 hours prior to the arrival of vessel.
-The responsibility of the port
authority , begins after the discharge of cargo on berth and the receive and
approval of the tally report
-The port authority, has no responsibility for the direct transport
cargos after the departure from port , therefore any discrepancy or damage of
cargo must be solved immediately at berth .
-The port authority, can only accepts
the import cargos when the vessel has been introduced and will enter the port
in 15 days and or the vessel is currently at port and has the proper time to
load the cargo.
-The port authority , receives and
delivers the cargo according to the visual evidence and has no responsibility about the weight or
-Any damage to the package of the
cargo must be registered in the tally report and also the damage must be
inspected and a minutes of meeting prepared and signed by the present port
authority and the agent at berth. The cargo of the damaged package must be
repacked or the cargo to be kept in a sealed bag.
-The original packing of cargo must be
according to the international standards and the port authority shall not
accept any damage occurred to cargo due to the irregular packing and also the
minutes of meeting must be prepared.
-The description of the cargo must be
clearly printed on all sides of the package.
-The dangerous ,explosive and
the flammable cargos must have special warning labels , in case of any accident or damage caused by the storage
of this cargos the owner will be fully responsible .
-The opening or repacking of the
package for custom formalities must be
by the owner and in the presence of the terminal’s storekeeper or his
-The cargo which
requires special care, the handling requirement must be registered on the box
and the manifest.
-The insurance of the imported cargos
is the owner’s responsibility
-The environmental pollution cargos
shall not be discharged & stored in the port and must be immediately
inspected and directly transported out of the port.
-The explosive cargos must not be
stored in port’s warehouses or the open yards under any circumstances and they
shall be directly transported out of the
port. Otherwise the owner or owners are fully responsible for the safe storage
of the cargo in a private barge and the immediate transfer of the cargo
following the custom formalities.
The load &
-The port’s responsibility for load
& discharge begins when the proper
crane offloads the cargo on the berth or when the export cargo is being moved
by the proper equipment to the vessel
-The load & discharge operation of
the vessel begins when the quarantine formalities such as health ,custom are
completed and at this time the tally crew are present on the berth or the
vessel. The start of operation is only possible, upon the completion of the
proper vessel entry or exit procedures. Any negligence in the procedures and
regulations will delay load & discharge operation.
The port clearance
-the tally crew, carefully inspects
and registers the status of the received cargo and the same inspection is
implemented for the export cargos. In case of any deficiency in the package,
the case is registered in the tally report and if required in the presence of
the tally crew and owner or his agent the packaged will be opened and the
content will be inspected and repacked.
-the release &
delivery of cargos from the warehouses and the open storage yards are only
possible by the issue of the custom release permit.
-the holder of the custom release
permit , must have an official authority on behalf of the cargo owner during
the exact time of cargo release
-the cargo owner or agent in addition to the observance of port and customs regulations , they must use the appropriate vehicles for the transport of
-the cargo owner or of direct
cargo , immediately after the receive of permit
, must have the appropriate number of vehicles for the immediate
transport of cargos . In case of any delays due to the reason of transport, the
cargo will be discharged from the vessel and delivered to the warehouses or the
open storage yards. The cost of the transport delivery is by the cargo owner or
-the cargo owner or his agent , has
the full responsibility of the cargo upon the receive and the transfer out of
the port terminal. Therefore must take an extra care and attention to receive
the right and safe cargo. The port authority has no responsibility after the
release and transfer of cargo to the owner.
-the port authority based on the
illegal cargos list issued by the customs or the commerce ministry , under no
circumstances will accept the delivery of import or export of such cargos.
Manifest: A list of the goods being
transported by a carrier.
Cabotage: The carriage of goods or passengers
for remuneration taken on at one point and discharged at another point within
the territory of the same country.
Custom Permit: a document issued by the custom
department for the release of cargo from port .
Carnet tir (T.I.R): a cargo transferred by a truck from
origin to destination, and not being inspected on the route to destination.
Custom ruling: A permit issued by the customs on
the urgent request of the cargo owner when the documents are not available. The
part of this cargo is released for an agreed period against the issue of a bank
-The cargo owner delivers the original
loading note approved by the bank to the respective shipping line, and receives
the cargo release permit from the shipping agency.
-The cargo owner delivers the cargo
release permit to the port’s private terminal operator and receives the
original warehouse receipt
-The cargo owner to receive custom
permits , must submits the following documents : original warehouse receipt, packing
list, release note, receipt of purchase , letter of power attorney, local
permits such as health, standard, etc..
-The payment of the custom duty
charges and commercial interest by the cargo owner .
-The receive of the custom release
note upon the delivery of the bank receipt to the customs
-The custom release note is submitted
to the terminal operator and the permit information is registered in computer.
-The calculation of port dues &
charges, stevedoring and the warehouse charges by the private terminal operator.
-The payment of port charges by the
-The to the private operator
-The port’s financial representative
review and approves all documents in relation to charges and duties such as
custom release note, warehouse charges, manifest, packing list , special
package list , etc.. and upon the approval, cargo’s loading permit is issued.
-The issue of a stamped copy of the
custom release note to the port’s terminal, and the loading of cargo by private
operator and issue of invoice
-The exit of the cargo trucks from the
The custom formalities
of imports, exports, transit, etc… require a variety of information and
documentation from different organizations. The custom formalities are a cost
& time consuming affairs for all cargo owners in which also causes low
productivity and profitability of national commerce.
The establishment of the
one window system and the gathering of all related representatives in a single
area in ports, is a major time saving solution for custom formalities and
increases the productivity of the cargo owners and customers.
The single window, means
that all documents in relation to customs and the release of cargo are being
processed and verified in one place as port & maritime service center. The
main advantage of the system, is the submission of all documents and necessary
information by the cargo owners in one time and place to all relevant parties
in relation to transit, import and export, …
The gathering of all
representatives in relation to cargo & vessels in one place with the
appropriate facilities, possibles the basis for all cargo owner affairs in a
single place and prevents the repeated calls by owners to different and
The advantages of the
one window system
-it prevents the repeated calls to
different organization in relation to the cargo release and also expedites the
release of cargo
-it is time and cost saving due to the
lack of delays
-To create a favorable environment of
port & maritime
-To expedite the affairs in relation
to vessel’s quarantine and release formalities
-The positive productivity and
integrity of the related sources
-The anticipation and the familiarity
of the customers with the rules & policies
in a simple way
The main elements of
a successful one window operation
-The determination and positive
motivation of the related organizations
-The selection of a strong and leading
-The co-operation of the related
agencies and organization with the customers & cargo owners .
-The determination of the targets and
-The easy access to the system for all
-The recognition of challenges
-The introduction of favorable
financial and payment system through the
-The use of procedures &
-The advanced communication facilities
such as telecommunication , internet,
In 2001, the BIK Port
with the purpose of a better service to customers and the reduction of time,
bureaucracy and costs of cargo release operation attempted to establish a
central system consisting of the major organizations in relation to the port
& maritime services in one place as the one window operation. We also hope
to reach the goals of more time reduction in port clearance and the custom
formalities and the improvement of the current trend, the other related
organization will join and help us in reaching our great goal.
organizations in relation to the one window operation system are: port,
customs, quarantine, shipping lines, vegetable quarantine, animal quarantine,
atomic energy, standardization, passport, inspection, consultancy, health,
vessel permit, telecommunication.