Saturday Aug 20, 2022

Port Services

port affair




-THE Gulf Agency Co.            terminal # 1, imports

-The Kaveh Marine Co.           terminal # 2, imports, exports

-The Bonyad Barandaz Co.     terminal # 3, imports

-The IRISL                               Container terminal

-The Tidewater Co.                  Transit Silos, Special Bulk Cargo

-All cargo carrying vessels , must 48 hours prior to the arrival submit a copy of their cargo plan or manifest by their agent or send in by an air mail to the destination port.

-The cargo plan for the grain (wheat-grain-barley-vegetable oil) carrying vessels not necessary.

-The shipping agent 48 hours prior to the arrival of the vessel , by letter must inform the destination port’s authority of the following information :

-The name & nationality of vessel

-Five copies of the manifest and a translated copy of the total cargo, also there must not be any discrepancy in the manifest .If the cargo plan or the manifest have not been previously submitted , the cargo plan must be submitted upon the arrival of the vessel.

-in case of any correction to the manifest, the vessel’s captain must sign all the changes.

-All agents, at 9:00 a.m. on the day prior to arrival of vessel, submit all necessary information for the proper planning to the port’s operation department.

-The berth request form must be submitted by the agent , 24 hours prior to the arrival of vessel.

-The responsibility of the port authority , begins after the discharge of cargo on berth and the receive and approval of the tally report .

-The port authority,  has no responsibility for the direct transport cargos after the departure from port , therefore any discrepancy or damage of cargo must be solved immediately at berth .

-The port authority, can only accepts the import cargos when the vessel has been introduced and will enter the port in 15 days and or the vessel is currently at port and has the proper time to load the cargo.

-The port authority , receives and delivers the cargo according to the visual evidence  and has no responsibility about the weight or the quantity.

-Any damage to the package of the cargo must be registered in the tally report and also the damage must be inspected and a minutes of meeting prepared and signed by the present port authority and the agent at berth. The cargo of the damaged package must be repacked or the cargo to be kept in a sealed bag

-The original packing of cargo must be according to the international standards and the port authority shall not accept any damage occurred to cargo due to the irregular packing and also the minutes of meeting must be prepared.

-The description of the cargo must be clearly printed on all sides of the package.

-The dangerous ,explosive and the flammable cargos must have special warning labels , in case of  any accident or damage caused by the storage of this cargos the owner will be fully responsible .

-The opening or repacking of the package for custom formalities  must be by the owner and in the presence of the terminal’s storekeeper or his representative.

-The cargo which requires special care, the handling requirement must be registered on the box and the manifest.

-The insurance of the imported cargos is the owner’s responsibility .

-The environmental pollution cargos shall not be discharged & stored in the port and must be immediately inspected and directly transported out of the port.

-The explosive cargos must not be stored in port’s warehouses or the open yards under any circumstances and they shall  be directly transported out of the port. Otherwise the owner or owners are fully responsible for the safe storage of the cargo in a private barge and the immediate transfer of the cargo following the custom formalities.



The load & discharge regulations:

-The port’s responsibility for load & discharge  begins when the proper crane offloads the cargo on the berth or when the export cargo is being moved by the proper equipment to the vessel .

-The load & discharge operation of the vessel begins when the quarantine formalities such as health ,custom are completed and at this time the tally crew are present on the berth or the vessel. The start of operation is only possible, upon the completion of the proper vessel entry or exit procedures. Any negligence in the procedures and regulations will delay load & discharge operation.



The port clearance

-the tally crew, carefully inspects and registers the status of the received cargo and the same inspection is implemented for the export cargos. In case of any deficiency in the package, the case is registered in the tally report and if required in the presence of the tally crew and owner or his agent the packaged will be opened and the content will be inspected and repacked.

-the release & delivery of cargos from the warehouses and the open storage yards are only possible by the issue of the custom release permit.

-the holder of the custom release permit , must have an official authority on behalf of the cargo owner during the exact time of cargo release .

-the cargo owner or agent  in addition to the observance of  port and customs regulations  , they must use the  appropriate vehicles for the transport of their cargos.

-the cargo owner or of direct cargo , immediately after the receive of permit  , must have the appropriate number of vehicles for the immediate transport of cargos . In case of any delays due to the reason of transport, the cargo will be discharged from the vessel and delivered to the warehouses or the open storage yards. The cost of the transport delivery is by the cargo owner or his representative.

-the cargo owner or his agent , has the full responsibility of the cargo upon the receive and the transfer out of the port terminal. Therefore must take an extra care and attention to receive the right and safe cargo. The port authority has no responsibility after the release and transfer of cargo to the owner.

-the port authority based on the illegal cargos list issued by the customs or the commerce ministry , under no circumstances will accept the delivery of import or export of such cargos.


Manifest: A list of the goods being transported by a carrier.

Cabotage: The carriage of goods or passengers for remuneration taken on at one point and discharged at another point within the territory of the same country.

Custom Permit: a document issued by the custom department for the release of cargo from port .

Carnet tir (T.I.R): a cargo transferred by a truck from origin to destination, and not being inspected on the route to destination.

Custom ruling: A permit issued by the customs on the urgent request of the cargo owner when the documents are not available. The part of this cargo is released for an agreed period against the issue of a bank guarantee.


-The cargo owner delivers the original loading note approved by the bank to the respective shipping line, and receives the cargo release permit from the shipping agency.

-The cargo owner delivers the cargo release permit to the port’s private terminal operator and receives the original warehouse receipt .

-The cargo owner to receive custom permits , must submits the following documents : original warehouse receipt, packing list, release note, receipt of purchase , letter of power attorney, local permits such as health, standard, etc..

-The payment of the custom duty charges and commercial interest by the cargo owner .

-The receive of the custom release note upon the delivery of the bank receipt to the customs

-The custom release note is submitted to the terminal operator and the permit information is registered in computer.

-The calculation of port dues & charges, stevedoring and the warehouse charges by the private terminal operator.

-The payment of port charges by the cargo owner .

-The to the private operator

-The port’s financial representative review and approves all documents in relation to charges and duties such as custom release note, warehouse charges, manifest, packing list , special package list , etc.. and upon the approval, cargo’s loading permit is issued.

-The issue of a stamped copy of the custom release note to the port’s terminal, and the loading of cargo by private operator and issue of invoice .

-The exit of the cargo trucks from the custom gate

The custom formalities of imports, exports, transit, etc… require a variety of information and documentation from different organizations. The custom formalities are a cost & time consuming affairs for all cargo owners in which also causes low productivity and profitability of national commerce.

The establishment of the one window system and the gathering of all related representatives in a single area in ports, is a major time saving solution for custom formalities and increases the productivity of the cargo owners and customers.

The single window, means that all documents in relation to customs and the release of cargo are being processed and verified in one place as port & maritime service center. The main advantage of the system, is the submission of all documents and necessary information by the cargo owners in one time and place to all relevant parties in relation to transit, import and export, …

The gathering of all representatives in relation to cargo & vessels in one place with the appropriate facilities, possibles the basis for all cargo owner affairs in a single place and prevents the repeated calls by owners to different and distanced locations.



The advantages of the one window system

-it prevents the repeated calls to different organization in relation to the cargo release and also expedites the release of cargo .

-it is time and cost saving due to the lack of delays

-To create a favorable environment of port & maritime

-To expedite the affairs in relation to vessel’s quarantine and release formalities

-The positive productivity and integrity of the related sources .

-The anticipation and the familiarity of the customers with the rules & policies  in a simple way



The main elements of a successful one window operation

-The determination and positive motivation of the related organizations

-The selection of a strong and leading organization

-The co-operation of the related agencies and organization with the customers & cargo owners .

-The determination of the targets and duties

-The easy access to the system for all

-The recognition of challenges

-The introduction of favorable financial and payment system through the  single window

-The use of procedures & international standards

-The advanced communication facilities such as telecommunication , internet,  network,…

In 2001, the BIK Port with the purpose of a better service to customers and the reduction of time, bureaucracy and costs of cargo release operation attempted to establish a central system consisting of the major organizations in relation to the port & maritime services in one place as the one window operation. We also hope to reach the goals of more time reduction in port clearance and the custom formalities and the improvement of the current trend, the other related organization will join and help us in reaching our great goal.

The important organizations in relation to the one window operation system are: port, customs, quarantine, shipping lines, vegetable quarantine, animal quarantine, atomic energy, standardization, passport, inspection, consultancy, health, vessel permit, telecommunication.